Your feedback can help us listen, act, and improve. Here are our performance figures, along with information on how to have your say and shape our service.
Strategy & delivery plan
Our plans to deliver our vision
You spoke, we listened
Changes we've made to our service as a result of your feedback.
Customer engagement
How to get involved and share your views.
Quarterly performance
Our quarterly KPIs.
Annual report
Read our 2022/23 Annual Report at a glance.
Annual complaints report
View our latest complaints report.
Financial report
View our 2023/24 financial statements.
Tenant Satisfaction Measures
View our TSM report and Assurance Approach 2023/24.