We’ll soon be launching our new and improved website. Developed with input from customers and other stakeholders at every stage, we want to make it easier for you to access our services, carry out transactions, find information, and get in touch.
As well as a fresh new look, key enhancements include:
• Improved navigation and search functionality
• Mobile-first design for easy access
• Compatibility with assisted technology such as screen readers
• Meeting standards set out by the British Dyslexia Association
• Optimised colours, fonts, and layout for better readability
We also designed the site to minimise CO₂ emissions and reduce data usage. In the autumn, we’ll also introduce a new customer portal, making self-service even quicker and more convenient.
At this stage there’ll be no change to how customers login or register for their online account.
Thank you to everyone who has inputted along the way.